OSRAM Continental
VALEO ITstands forsolutions
Customer: OSRAM Continental
Type of project: Ongoing Service
Period: ongoing
Delivered services:
- Global 1st Level IT Service Desk – Europa - NAFTA/LATAM and APAC in four languages with approx. 1.500 Incidents / month
- Onsite-Support – Onsite-Support and „helping-hands “, remote and on-site in customer locations across Germany and Mexico
- 2nd and 3rd Level System Operations – Operation of AD, O365 tenant, VMware Horizon Farm, Citrix
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